{"id":15347,"date":"2024-02-09T13:06:38","date_gmt":"2024-02-09T16:06:38","guid":{"rendered":"https:\/\/www.cora.com.br\/blog\/?post_type=web-story&#038;p=15347"},"modified":"2024-02-15T06:14:31","modified_gmt":"2024-02-15T09:14:31","slug":"cobranca-amigavel-e-eficaz-para-clientes-inadimplentes","status":"publish","type":"web-story","link":"https:\/\/www.cora.com.br\/blog\/web-stories\/cobranca-amigavel-e-eficaz-para-clientes-inadimplentes\/","title":{"rendered":"Cobran\u00e7a amig\u00e1vel e eficaz para clientes inadimplentes"},"content":{"rendered":"<p><html amp=\"\" lang=\"en\"><head><meta charSet=\"utf-8\"\/><meta name=\"viewport\" content=\"width=device-width,minimum-scale=1,initial-scale=1\"\/><script async=\"\" src=\"https:\/\/cdn.ampproject.org\/v0.js\"><\/script><script async=\"\" src=\"https:\/\/cdn.ampproject.org\/v0\/amp-story-1.0.js\" custom-element=\"amp-story\"><\/script><link href=\"https:\/\/fonts.googleapis.com\/css2?display=swap&amp;family=Roboto%3Awght%40400%3B700\" 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{\n                .animation-wrapper {\n                  opacity: var(--initial-opacity);\n                  transform: var(--initial-transform);\n                }\n              }<\/p>\n<p>              amp-story-grid-layer.align-bottom {\n                align-content: end;\n                padding: 0;\n                \/* \n                  AMP CTA Layer will exactly occupy 74px regardless of any device.\n                  To space out captions 74px from the BOTTOM (AMP CTA Layer),\n                  74px from the TOP should also be spaced out and thus: 2 * 74px\n                  will be the desired max-height.\n                *\/\n                max-height: calc(100vh - (2 * 74px));\n              }<\/p>\n<p>              .captions-area {\n                padding: 0 32px 0;\n              }<\/p>\n<p>              amp-story-captions {\n                margin-bottom: 16px;\n                text-align: center;\n              }\n              <\/style>\n<p><meta name=\"web-stories-replace-head-start\"\/><title>Cobran\u00e7a amig\u00e1vel e eficaz para clientes inadimplentes<\/title><link rel=\"canonical\" href=\"https:\/\/www.cora.com.br\/blog\/web-stories\/cobranca-amigavel-e-eficaz-para-clientes-inadimplentes\/\"\/><meta name=\"web-stories-replace-head-end\"\/><\/head><body><amp-story standalone=\"\" publisher=\"Cora\" publisher-logo-src=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2022\/03\/cropped-cora.png\" title=\"Cobran\u00e7a amig\u00e1vel e eficaz para clientes inadimplentes\" poster-portrait-src=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/cropped-business-statistics-bar-with-dataphone-invoice_24877-53400.jpg\"><amp-story-page id=\"44dc7b68-8f1b-446f-a492-abce4879cc6d\" auto-advance-after=\"7s\"><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#ec6785\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-488ce1d2-ba01-4bd4-94cd-137355e118b5\">\n<div class=\"fill\" style=\"will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:14.32039%;top:0;width:74.02913%;height:33.65696%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6557377049180327% 0.6557377049180327% 0.6557377049180327% 0.6557377049180327% \/ 0.9615384615384616% 0.9615384615384616% 0.9615384615384616% 0.9615384615384616%\" id=\"el-03187840-540b-4afd-91b7-418a6e9dd4cc\">\n<h2 class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.10399590163934402% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.566343em;line-height:1.19;text-align:left;padding:0;color:#000000\"><span><span style=\"font-weight: 700; color: #fff\">Cobran\u00e7a Amig\u00e1vel: Mantendo Rela\u00e7\u00f5es Positivas com Clientes<\/span><\/span><\/h2>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:11.65049%;top:35.43689%;width:88.34951%;height:73.78641%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-6b94830d-85ad-4aed-a866-86c79831ada9\">\n<div style=\"position:absolute;width:125.27474%;height:100%;left:-12.63737%;top:0%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/hand-drawn-flat-design-sales-representative-illustration_23-2149360239.jpg\" alt=\"Uma ilustra\u00e7\u00e3o destacando um aperto de m\u00e3os entre um empres\u00e1rio e um cliente, em um fundo de cores suaves e profissionais, transmitindo confian\u00e7a e colabora\u00e7\u00e3o.\" srcSet=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/hand-drawn-flat-design-sales-representative-illustration_23-2149360239.jpg 740w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/hand-drawn-flat-design-sales-representative-illustration_23-2149360239-300x300.jpg 300w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/hand-drawn-flat-design-sales-representative-illustration_23-2149360239-150x150.jpg 150w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/hand-drawn-flat-design-sales-representative-illustration_23-2149360239-96x96.jpg 96w\" sizes=\"(min-width: 1024px) 40vh, 88vw\" disable-inline-width=\"true\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><\/amp-story-page><amp-story-page id=\"1afda369-b044-49d4-84b2-c6f9d5afaa12\" auto-advance-after=\"7s\"><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#fff\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-6ae48075-0967-485e-b837-1b40aaa6adae\">\n<div class=\"fill\" style=\"will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:11.65049%;top:10.5178%;width:74.02913%;height:17.31392%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6557377049180327% 0.6557377049180327% 0.6557377049180327% 0.6557377049180327% \/ 1.8691588785046727% 1.8691588785046727% 1.8691588785046727% 1.8691588785046727%\" id=\"el-fe79affe-db4b-4779-ba62-7e8f15bf622f\">\n<h2 class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.08913934426229438% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.485437em;line-height:1.19;text-align:center;padding:0;color:#000000\"><span><span style=\"font-weight: 700; color: #ec6785\">Cobran\u00e7a amig\u00e1vel: Como abordar inadimplentes<\/span><\/span><\/h2>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:11.65049%;top:30.2589%;width:74.02913%;height:11.48867%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6557377049180327% 0.6557377049180327% 0.6557377049180327% 0.6557377049180327% \/ 2.8169014084507045% 2.8169014084507045% 2.8169014084507045% 2.8169014084507045%\" id=\"el-c1a36828-5f18-433b-99ce-fceef38981d6\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.09221311475409837% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.2;text-align:left;padding:0;color:#000000\"><span>Descubra como cobrar clientes devedores mantendo um bom relacionamento.<\/span><\/p>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:0;top:53.8835%;width:98.05825%;height:37.05502%;opacity:1\">\n<div 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style=\"position:absolute;width:100%;height:142.93138%;left:0%;top:-21.46569%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview.png\" alt=\"Cora logo\" srcSet=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview.png 666w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview-300x169.png 300w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview-150x84.png 150w\" sizes=\"(min-width: 1024px) 29vh, 64vw\" disable-inline-width=\"true\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><\/amp-story-page><amp-story-page id=\"510ee6ee-c805-404b-9b2e-abe425c6a768\" auto-advance-after=\"7s\"><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#fff\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-f71f594e-d31f-4255-a296-6cd10915d001\">\n<div class=\"fill\" style=\"will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:11.65049%;top:10.5178%;width:75.97087%;height:11.48867%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6389776357827476% 0.6389776357827476% 0.6389776357827476% 0.6389776357827476% \/ 2.8169014084507045% 2.8169014084507045% 2.8169014084507045% 2.8169014084507045%\" id=\"el-62eed22d-b611-4d5f-954e-ba7e2973a869\">\n<h2 class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.08686102236421657% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.485437em;line-height:1.19;text-align:center;padding:0;color:#000000\"><span><span style=\"font-weight: 700; color: #ec6785\">A import\u00e2ncia do tom na cobran\u00e7a<\/span><\/span><\/h2>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:12.86408%;top:25.56634%;width:74.02913%;height:15.53398%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6557377049180327% 0.6557377049180327% 0.6557377049180327% 0.6557377049180327% \/ 2.083333333333333% 2.083333333333333% 2.083333333333333% 2.083333333333333%\" id=\"el-2aee8e35-348e-49f4-9a92-bb1c48017573\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.09221311475409837% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.2;text-align:left;padding:0;color:#000000\"><span>Use um tom amig\u00e1vel ao cobrar. Evite constrangimentos e mantenha a comunica\u00e7\u00e3o respeitosa.<\/span><\/p>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:0;top:53.8835%;width:98.05825%;height:37.05502%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-99630a5d-500c-465c-9c17-d0a3d66b506f\">\n<div style=\"position:absolute;width:100%;height:168.20706%;left:0%;top:-34.10353%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/avatar-with-many-speech-balloons_1025-166.jpg\" alt=\"Um gr\u00e1fico de bolhas de conversa, representando uma comunica\u00e7\u00e3o eficaz e respeitosa.\" srcSet=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/avatar-with-many-speech-balloons_1025-166.jpg 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style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-a9d78e74-c2a2-433e-8a5a-4cd841684e40\">\n<div style=\"position:absolute;width:100%;height:142.93138%;left:0%;top:-21.46569%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview.png\" alt=\"Cora logo\" srcSet=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview.png 666w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview-300x169.png 300w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview-150x84.png 150w\" sizes=\"(min-width: 1024px) 29vh, 64vw\" disable-inline-width=\"true\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><\/amp-story-page><amp-story-page id=\"638837c6-1305-414a-b81c-8a58d001ea6e\" auto-advance-after=\"7s\"><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#fff\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-f99d31ad-2955-45a4-81c7-a438d4ab089c\">\n<div class=\"fill\" style=\"will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:11.65049%;top:11.00324%;width:75.97087%;height:11.48867%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6389776357827476% 0.6389776357827476% 0.6389776357827476% 0.6389776357827476% \/ 2.8169014084507045% 2.8169014084507045% 2.8169014084507045% 2.8169014084507045%\" id=\"el-c5c62200-c3e6-44f5-b148-8263f5f99d80\">\n<h2 class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.08686102236421657% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.485437em;line-height:1.19;text-align:center;padding:0;color:#000000\"><span><span style=\"font-weight: 700; color: #ec6785\">Escolhendo o canal de comunica\u00e7\u00e3o<\/span><\/span><\/h2>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:13.59223%;top:24.91909%;width:74.02913%;height:15.53398%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6557377049180327% 0.6557377049180327% 0.6557377049180327% 0.6557377049180327% \/ 2.083333333333333% 2.083333333333333% 2.083333333333333% 2.083333333333333%\" id=\"el-730c809f-4502-48e4-bf01-e02bbf547767\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.09221311475409837% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.2;text-align:left;padding:0;color:#000000\"><span>Prefira canais familiares ao cliente, como e-mail ou WhatsApp, para uma abordagem menos formal.<\/span><\/p>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:0;top:53.8835%;width:98.05825%;height:37.05502%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-c1a29134-7cc4-421f-94f9-a24c6982a228\">\n<div style=\"position:absolute;width:100%;height:132.31439%;left:0%;top:-16.1572%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/employees-working-as-team_1156-592.jpg\" alt=\"Uma balan\u00e7a simbolizando o equil\u00edbrio entre as necessidades do cliente e da empresa durante a negocia\u00e7\u00e3o.\" srcSet=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/employees-working-as-team_1156-592.jpg 996w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/employees-working-as-team_1156-592-768x576.jpg 768w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/employees-working-as-team_1156-592-300x225.jpg 300w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/employees-working-as-team_1156-592-150x113.jpg 150w\" sizes=\"(min-width: 1024px) 44vh, 98vw\" disable-inline-width=\"true\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:0;top:88.67314%;width:100%;height:22.16828%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-e2a05add-f34e-4570-be8c-afb46ec725e2\">\n<div class=\"fill\" style=\"background-image:linear-gradient(0turn, rgba(254,254,254,0) 0%, #e1e1e1 100%);will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:17.96117%;top:92.0712%;width:64.07767%;height:16.82848%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-905ebf96-6082-4855-bf7c-3181c180d757\">\n<div style=\"position:absolute;width:100%;height:142.93138%;left:0%;top:-21.46569%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview.png\" alt=\"Cora logo\" srcSet=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview.png 666w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview-300x169.png 300w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview-150x84.png 150w\" sizes=\"(min-width: 1024px) 29vh, 64vw\" disable-inline-width=\"true\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><\/amp-story-page><amp-story-page id=\"4dab9446-4724-4a41-a415-0f9b42aa94e8\" auto-advance-after=\"7s\"><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#fff\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-bb25f336-2f7d-4238-bfae-1bbaa6a9a03d\">\n<div class=\"fill\" style=\"will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:11.65049%;top:10.5178%;width:75.97087%;height:11.48867%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6389776357827476% 0.6389776357827476% 0.6389776357827476% 0.6389776357827476% \/ 2.8169014084507045% 2.8169014084507045% 2.8169014084507045% 2.8169014084507045%\" id=\"el-74c32868-49e3-4355-9f17-4ae679005804\">\n<h2 class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.08686102236421657% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.485437em;line-height:1.19;text-align:center;padding:0;color:#000000\"><span><span style=\"font-weight: 700; color: #ec6785\">Flexibilidade na negocia\u00e7\u00e3o<\/span><\/span><\/h2>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:13.59223%;top:24.91909%;width:74.02913%;height:15.53398%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6557377049180327% 0.6557377049180327% 0.6557377049180327% 0.6557377049180327% \/ 2.083333333333333% 2.083333333333333% 2.083333333333333% 2.083333333333333%\" id=\"el-bd99d6fc-7d4d-4c23-a8e1-4396e4dcf818\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.09221311475409837% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.2;text-align:left;padding:0;color:#000000\"><span>Seja flex\u00edvel: ofere\u00e7a parcelamento ou outros m\u00e9todos de pagamento para facilitar a quita\u00e7\u00e3o.<\/span><\/p>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:0;top:53.8835%;width:98.05825%;height:37.05502%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-3eb63c42-d0bc-46c2-b3e9-bdf37962881f\">\n<div style=\"position:absolute;width:100%;height:119.01903%;left:0%;top:-9.50952%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/business-statistics-bar-with-dataphone-invoice_24877-53400.jpg\" alt=\"Um calend\u00e1rio com algumas datas marcadas, representando o acompanhamento de pagamentos recentes.\" srcSet=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/business-statistics-bar-with-dataphone-invoice_24877-53400.jpg 1380w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/business-statistics-bar-with-dataphone-invoice_24877-53400-1024x691.jpg 1024w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/business-statistics-bar-with-dataphone-invoice_24877-53400-768x518.jpg 768w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/business-statistics-bar-with-dataphone-invoice_24877-53400-300x202.jpg 300w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/business-statistics-bar-with-dataphone-invoice_24877-53400-150x101.jpg 150w\" sizes=\"(min-width: 1024px) 44vh, 98vw\" disable-inline-width=\"true\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:0;top:88.67314%;width:100%;height:22.16828%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-4349b657-f2d9-4ce0-a8e9-99b786202da1\">\n<div class=\"fill\" style=\"background-image:linear-gradient(0turn, rgba(254,254,254,0) 0%, #e1e1e1 100%);will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:17.96117%;top:92.0712%;width:64.07767%;height:16.82848%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-15b48da3-9557-45df-96da-9da1374a6604\">\n<div style=\"position:absolute;width:100%;height:142.93138%;left:0%;top:-21.46569%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview.png\" alt=\"Cora logo\" srcSet=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview.png 666w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview-300x169.png 300w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview-150x84.png 150w\" sizes=\"(min-width: 1024px) 29vh, 64vw\" disable-inline-width=\"true\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><\/amp-story-page><amp-story-page id=\"efed8482-c201-4aa9-aef4-ecf0828ab9f5\" auto-advance-after=\"7s\"><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#fff\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-44bbc9df-6839-4308-b358-cec40ade792e\">\n<div class=\"fill\" style=\"will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:11.65049%;top:10.67961%;width:75.97087%;height:11.48867%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6389776357827476% 0.6389776357827476% 0.6389776357827476% 0.6389776357827476% \/ 2.8169014084507045% 2.8169014084507045% 2.8169014084507045% 2.8169014084507045%\" id=\"el-c7dd62c1-01e7-499a-9dc0-d463ecf54fe4\">\n<h2 class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.08686102236421657% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.485437em;line-height:1.19;text-align:center;padding:0;color:#000000\"><span><span style=\"font-weight: 700; color: #ec6785\">Frases prontas para cobran\u00e7a<\/span><\/span><\/h2>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:13.59223%;top:24.91909%;width:74.02913%;height:15.53398%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6557377049180327% 0.6557377049180327% 0.6557377049180327% 0.6557377049180327% \/ 2.083333333333333% 2.083333333333333% 2.083333333333333% 2.083333333333333%\" id=\"el-261d6499-9f27-43f9-a1d2-326045bc26e7\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.09221311475409837% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.2;text-align:left;padding:0;color:#000000\"><span>Use frases pr\u00e9-elaboradas para abordagens respeitosas e eficazes em diferentes situa\u00e7\u00f5es de atraso.<\/span><\/p>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:0;top:53.8835%;width:98.05825%;height:37.05502%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-ba85dbe5-dcde-4bf8-9acc-2d55b68d81a3\">\n<div style=\"position:absolute;width:100%;height:124.65847%;left:0%;top:-12.32923%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/cash-holding-job-digitally-generated-briefcase_1134-1029.jpg\" alt=\"Uma ampulheta, simbolizando o tempo passado e a necessidade de abordar d\u00edvidas antigas.\" srcSet=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/cash-holding-job-digitally-generated-briefcase_1134-1029.jpg 1060w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/cash-holding-job-digitally-generated-briefcase_1134-1029-1024x724.jpg 1024w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/cash-holding-job-digitally-generated-briefcase_1134-1029-768x543.jpg 768w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/cash-holding-job-digitally-generated-briefcase_1134-1029-300x212.jpg 300w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/cash-holding-job-digitally-generated-briefcase_1134-1029-150x106.jpg 150w\" sizes=\"(min-width: 1024px) 44vh, 98vw\" disable-inline-width=\"true\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:0;top:88.67314%;width:100%;height:22.16828%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-197cba41-ce76-42ea-8de8-f963db7ab128\">\n<div class=\"fill\" style=\"background-image:linear-gradient(0turn, rgba(254,254,254,0) 0%, #e1e1e1 100%);will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:17.96117%;top:92.0712%;width:64.07767%;height:16.82848%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-b9df69d5-5a31-4de6-87e1-0721fe6958bc\">\n<div style=\"position:absolute;width:100%;height:142.93138%;left:0%;top:-21.46569%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview.png\" alt=\"Cora logo\" srcSet=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview.png 666w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview-300x169.png 300w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview-150x84.png 150w\" sizes=\"(min-width: 1024px) 29vh, 64vw\" disable-inline-width=\"true\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><\/amp-story-page><amp-story-page id=\"f080f1e8-1f9a-44b1-9f14-9c5630fecaac\" auto-advance-after=\"7s\"><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#fff\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-b8f47138-f80c-46fe-bde0-4f479eec6a00\">\n<div class=\"fill\" style=\"will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:11.65049%;top:10.5178%;width:75.97087%;height:11.48867%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6389776357827476% 0.6389776357827476% 0.6389776357827476% 0.6389776357827476% \/ 2.8169014084507045% 2.8169014084507045% 2.8169014084507045% 2.8169014084507045%\" id=\"el-74a7e937-690d-4f29-88cf-697e2fba68da\">\n<h2 class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.08686102236421657% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.485437em;line-height:1.19;text-align:center;padding:0;color:#000000\"><span><span style=\"font-weight: 700; color: #ec6785\">Evitando termos negativos<\/span><\/span><\/h2>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:13.59223%;top:25.08091%;width:74.02913%;height:11.48867%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6557377049180327% 0.6557377049180327% 0.6557377049180327% 0.6557377049180327% \/ 2.8169014084507045% 2.8169014084507045% 2.8169014084507045% 2.8169014084507045%\" id=\"el-5de278c1-4623-4dae-a8b6-96ea4fe92e65\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.09221311475409837% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.2;text-align:left;padding:0;color:#000000\"><span>Substitua &#8216;d\u00edvida&#8217; por &#8216;d\u00e9bito&#8217; ou &#8216;pend\u00eancia&#8217; para uma comunica\u00e7\u00e3o menos agressiva.<\/span><\/p>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:0;top:53.8835%;width:98.05825%;height:37.05502%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-3188aafc-b82d-41d7-8c36-fa06e5523235\">\n<div style=\"position:absolute;width:100%;height:117.61279%;left:0%;top:-8.8064%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/closeup-diverse-business-colleagues-handshake_74855-1540.jpg\" alt=\"Duas m\u00e3os se cumprimentando, transmitindo uma negocia\u00e7\u00e3o amig\u00e1vel e sem constrangimentos.\" srcSet=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/closeup-diverse-business-colleagues-handshake_74855-1540.jpg 1380w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/closeup-diverse-business-colleagues-handshake_74855-1540-1024x683.jpg 1024w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/closeup-diverse-business-colleagues-handshake_74855-1540-768x512.jpg 768w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/closeup-diverse-business-colleagues-handshake_74855-1540-300x200.jpg 300w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/closeup-diverse-business-colleagues-handshake_74855-1540-150x100.jpg 150w\" sizes=\"(min-width: 1024px) 44vh, 98vw\" disable-inline-width=\"true\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:0;top:88.67314%;width:100%;height:22.16828%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-bbe0766c-06ab-4676-b87b-8ad57f37e3b7\">\n<div class=\"fill\" style=\"background-image:linear-gradient(0turn, rgba(254,254,254,0) 0%, #e1e1e1 100%);will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:17.96117%;top:92.0712%;width:64.07767%;height:16.82848%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-0eb7c823-b072-479b-95b9-03e591e98b8d\">\n<div style=\"position:absolute;width:100%;height:142.93138%;left:0%;top:-21.46569%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview.png\" alt=\"Cora logo\" srcSet=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview.png 666w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview-300x169.png 300w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview-150x84.png 150w\" sizes=\"(min-width: 1024px) 29vh, 64vw\" disable-inline-width=\"true\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><\/amp-story-page><amp-story-page id=\"f7a75bcf-ac1c-4a35-8a16-85edacc0e864\" auto-advance-after=\"7s\"><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#fff\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-37ce4629-5128-4e9e-ba48-0050456ce17a\">\n<div class=\"fill\" style=\"will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:11.65049%;top:10.5178%;width:75.97087%;height:11.48867%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6389776357827476% 0.6389776357827476% 0.6389776357827476% 0.6389776357827476% \/ 2.8169014084507045% 2.8169014084507045% 2.8169014084507045% 2.8169014084507045%\" id=\"el-e061a04f-8729-4902-8fb2-622f8e94a035\">\n<h2 class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.08686102236421657% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.485437em;line-height:1.19;text-align:center;padding:0;color:#000000\"><span><span style=\"font-weight: 700; color: #ec6785\">Apoio e Negocia\u00e7\u00e3o Justa<\/span><\/span><\/h2>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:12.86408%;top:25.08091%;width:74.02913%;height:15.53398%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6557377049180327% 0.6557377049180327% 0.6557377049180327% 0.6557377049180327% \/ 2.083333333333333% 2.083333333333333% 2.083333333333333% 2.083333333333333%\" id=\"el-58381620-fa05-47d9-886f-fcc8c9f4ce66\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.09221311475409837% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.2;text-align:left;padding:0;color:#000000\"><span>Mostre apoio e esteja aberto a negocia\u00e7\u00f5es que beneficiem ambas as partes, sem prejudicar a rela\u00e7\u00e3o.<\/span><\/p>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:0;top:53.8835%;width:98.05825%;height:37.05502%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-4fc94794-89b3-44ca-a84c-bf358ff4bf11\">\n<div style=\"position:absolute;width:100%;height:133.20003%;left:0%;top:-16.60002%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/books-with-tablet_144627-20298.jpg\" alt=\"Um livro aberto ou um ebook em um dispositivo m\u00f3vel, simbolizando os recursos e guias dispon\u00edveis para a gest\u00e3o de cobran\u00e7as.\" srcSet=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/books-with-tablet_144627-20298.jpg 996w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/books-with-tablet_144627-20298-768x580.jpg 768w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/books-with-tablet_144627-20298-300x227.jpg 300w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/books-with-tablet_144627-20298-150x113.jpg 150w\" sizes=\"(min-width: 1024px) 44vh, 98vw\" disable-inline-width=\"true\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:0;top:88.67314%;width:100%;height:22.16828%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-9424f3ae-6b7f-4b50-a9c5-da660b94d25a\">\n<div class=\"fill\" style=\"background-image:linear-gradient(0turn, rgba(254,254,254,0) 0%, #e1e1e1 100%);will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:17.96117%;top:92.0712%;width:64.07767%;height:16.82848%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-a8f04965-2964-43fc-ab96-8bd2b7374c07\">\n<div style=\"position:absolute;width:100%;height:142.93138%;left:0%;top:-21.46569%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview.png\" alt=\"Cora logo\" srcSet=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview.png 666w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview-300x169.png 300w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview-150x84.png 150w\" sizes=\"(min-width: 1024px) 29vh, 64vw\" disable-inline-width=\"true\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><\/amp-story-page><amp-story-page id=\"41ff6ccc-49b3-4567-91f9-41491bcf6b09\" auto-advance-after=\"7s\"><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#fff\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-84c6dd15-04dc-4f08-b449-1f2712c9c0eb\">\n<div class=\"fill\" style=\"will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.54693%;width:102.91262%;height:57.11974%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-d2943225-df6a-4882-815b-9db902364c2a\">\n<div style=\"position:absolute;width:124.88207%;height:100%;left:-12.44104%;top:0%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/young-coworkers-sitting-desk-with-gadgets-calendar_273609-41444.jpg\" alt=\"Dois funcionrios do banco\" srcSet=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/young-coworkers-sitting-desk-with-gadgets-calendar_273609-41444.jpg 1380w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/young-coworkers-sitting-desk-with-gadgets-calendar_273609-41444-1024x683.jpg 1024w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/young-coworkers-sitting-desk-with-gadgets-calendar_273609-41444-768x512.jpg 768w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/young-coworkers-sitting-desk-with-gadgets-calendar_273609-41444-300x200.jpg 300w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/young-coworkers-sitting-desk-with-gadgets-calendar_273609-41444-150x100.jpg 150w\" sizes=\"(min-width: 1024px) 46vh, 103vw\" disable-inline-width=\"true\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:11.65049%;top:41.10032%;width:79.36893%;height:41.26214%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:7.64525993883792% 7.64525993883792% 7.64525993883792% 7.64525993883792% \/ 9.803921568627452% 9.803921568627452% 9.803921568627452% 9.803921568627452%\" class=\"mask\" id=\"el-4d3a758e-b95c-4047-9691-9fca439bc598\">\n<div class=\"fill\" style=\"background-color:#fff;will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:24.75728%;top:41.10032%;width:50.24272%;height:10.03236%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-43615b6f-6616-47fb-9e5e-cc693cbafab4\">\n<div style=\"position:absolute;width:100%;height:187.99046%;left:0%;top:-43.99523%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview.png\" alt=\"Cora logo\" srcSet=\"https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview.png 666w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview-300x169.png 300w,https:\/\/www.cora.com.br\/blog\/wp-content\/uploads\/2024\/02\/20220216_cora-removebg-preview-150x84.png 150w\" sizes=\"(min-width: 1024px) 23vh, 50vw\" disable-inline-width=\"true\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:13.1068%;top:51.13269%;width:76.69903%;height:5.66343%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6329113924050633% 0.6329113924050633% 0.6329113924050633% 0.6329113924050633% \/ 5.714285714285714% 5.714285714285714% 5.714285714285714% 5.714285714285714%\" id=\"el-3cffbdd5-ae64-4417-85af-2077ab14622b\">\n<h2 class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.08603639240506261% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.485437em;line-height:1.19;text-align:center;padding:0;color:#000000\"><span><span style=\"font-weight: 700; color: #ec6785\">Gostou do conte\u00fado?<\/span><\/span><\/h2>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:13.83495%;top:58.41424%;width:75%;height:19.25566%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6472491909385114% 0.6472491909385114% 0.6472491909385114% 0.6472491909385114% \/ 1.680672268907563% 1.680672268907563% 1.680672268907563% 1.680672268907563%\" id=\"el-2ec6e7f9-b60d-4526-b49a-618e79b869c8\">\n<h3 class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.11377427184466019% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.404531em;line-height:1.2;text-align:left;padding:0;color:#000000\"><span>Acesse o nosso blog e leia o conte\u00fado completo com todas as informa\u00e7\u00f5es que precisa.<\/span><\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-page-outlink layout=\"nodisplay\"><a href=\"https:\/\/www.cora.com.br\/blog\/frases-para-cobrar-clientes\/?utm_source=webstories\" rel=\"\">Veja mais!<\/a><\/amp-story-page-outlink><\/amp-story-page><\/amp-story><\/body><\/html><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Este Web Story fornece dicas valiosas e frases-modelo para realizar cobran\u00e7as de forma respeitosa e eficaz. Aprenda a abordar clientes inadimplentes mantendo um bom relacionamento e descubra recursos <\/p>\n","protected":false},"author":23,"featured_media":15368,"template":"","meta":{"_acf_changed":false,"web_stories_publisher_logo":6962,"web_stories_poster":[],"web_stories_products":[],"footnotes":""},"web_story_category":[],"web_story_tag":[],"class_list":["post-15347","web-story","type-web-story","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cobran\u00e7a amig\u00e1vel e eficaz para clientes inadimplentes | Portal DNA Empreendedor - Cora<\/title>\n<meta name=\"description\" content=\"Cobran\u00e7a amig\u00e1vel e eficaz para clientes inadimplentes: acompanhe dicas, conte\u00fados r\u00e1pidos e insights para empreendedores no Web Story do portal DNA Empreendedor da Cora.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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